Behavioralism

The truth is that not until the late 1940's, when American behavioral scientists began exploring and developing the ideas of the émigré psychologist Kurt Lewin, did we really have anything like a systematic science and practical craft of planned change in the kinds of social systems that matter most—families, small groups, organizations, communities.

— Matthew B. Mills in the Introduction of The Change Agent's Guide; second edition; 1995

Organizational change or transformation is about cultural and behavioral change in people. Time and resources are required to facilitate the change.

Behavioral changes are being sought. Staff must be reoriented to system thinking. New technologies and procedures may also be involved and these, too, will require appropriate orientation and training.

Changing how people think, how they interact, and how they perceive and understand their roles demands time to process, internalize, and consider the implications for individual and collective areas of responsibility.

— Building State Systems Based on Performance; The Workforce Development Experience; National Governors Association; 1996

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