What About Abraham Maslow?
Abraham Maslow is considered to be one of the leading theorists in
the semantics of systems governance—from non-directive education in the
schools to values clarification and situation ethics in society, to existentialism
in places of worship.
Like so many before him, Maslow furthered the theories of the religions of humanism
and New Age. He was, in fact, named
as Humanist of the Year. Born of
Jewish parents, Maslow abandoned his faith but
returned to it before he died. In
his journals, Maslow refuted his theories, stating
they were based on the false premise that man is inherently good.
Although Maslow
essentially cast off his life's work as a fraud, his theories served the
interests of the humanist/New Age movements, who grasped his theories and
writings with greedy hands and greedy minds.
In her book, The Revelation,
New Ager and World Futurist Barbara Marx Hubbard
lists Maslow as a “colleague and teacher of
conscious evolution.” In this
category Hubbard also acknowledges the likes of Arthur C Clarke, Norman
Cousins, John Denver, Duane Elgin, Ralph Waldo Emerson, Matthew Fox, R Buckminister Fuller, Robert Mueller, Gene Roddenberry,
Jonas Salk, David Spangler, and Pierre Teilhard de Chardin.
The following piece makes the
connection between Abraham Maslow, Peter Drucker and Warren Bennis, also
players in the coming transformation of America to systems governance under the
humanist/New Age paradigm or world view.
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TITLE: Radical Work by Guru of Leadership
takes 30 Years to Flower
SOURCE: Wall Street Journal, p. B-1, April
25, 1997; "The Front Lines" by Thomas Petzinger
Jr.
ANYONE WHO HAS taken Psychology 101
knows about Abraham Maslow's "hierarchy of
needs." People, Dr Maslow found, strive to fulfill progressively higher levels
of need, from nourishment, safety, love and esteem to
"self-actualization." Dr Maslow's findings helped form the foundation of modern
psychology and set many forces into motion, from feminism to the pursuit of
"peak experiences."
It's less well known that Dr Maslow,
in the early 1960s, also delved deeply into management and economics. Setting up shop in a Southern California
electronics plant, he produced a disarmingly farsighted journal applying the
concept of self-actualization to both the workplace and the marketplace. "This is by far Maslow's
best book," says Peter Drucker, perhaps the
foremost management authority today.
"It had enormous impact on me."
Yet after a limited run, Dr Maslow's
book slipped into obscurity. I
received a copy from Charles Koch, whom I profiled last week. As unlikely as it seems, the
long-forgotten tome by the counterculture icon helped the executive build Koch
Industries into the nation's second-largest private company.
What makes Dr Maslow's book so
special—and why did it vanish?
In 1962, a few years after postulating the hierarchy of
needs, the Brandeis University professor took a summer sabbatical at a company
in Del Mar, Calif., called Non-Linear Systems. The company made voltmeters in a
converted blimp hangar. The owner,
Andy Kay, had noticed that workers were most productive at the end of the line,
where the finality of the assembly provided a sense of accomplishment. So Mr Kay broke his work force into
teams, each responsible for an entire product.
IN A BIOGRAPHY called "The Right to
be Human," author Edward Hoffman describes Dr Maslow's
incredulity over the spirit and productivity of the plant. Dr Maslow
picked up a tape recorder to capture his reactions. The result was a journal – a bit
odd, but full of freshness – initially called "Summer
Notes." In these ruminations
Dr Maslow coined the phrase "enlightened
management" to describe the work conditions leading to self-actualization,
or the achievement of one's full potential: trust, teamwork and recognition. Teams, he found, made better workers,
and better workers made better teams.
Creativity flowed from ambiguity.
"Knowledge breeds knowledge."
Dr Maslow wanted a label for these
self-reinforcing processes, and turned to a term anthropologists used for cooperation
within a culture: synergy. The principle was fraught with paradox
but full of value. "Generosity
can increase the wealth rather than decrease it," he wrote. "The more influence and power you
give to someone else in the team situation, the more you have yourself."
Writing when managers were taught to lock in any optimum
state, he instead urged the pursuit of "continual improvement." Business was not, as commonly held at
the time, a "chain of links or a chain of causes and effects," he
said, but rather a "web" in which "every part is related to
every other part."
Remember that these thoughts date to the vintage of the Corvair, DDT and men-only flights from New York to Chicago,
a time when the American Management Association described state-of-the-art
leadership in a book called "Tough Minded Management." What makes Dr Maslow's
ideas relevant is not merely that they were ahead of their time, but that they
were asserted by someone with so profound a grasp of human nature. And it's worth noting that while Dr Maslow anticipated today's conventional wisdom,
"enlightened management" remains far from conventional practice.
Indeed management suffers as much today from what Dr Maslow then saw as the great enemy: generally accepted accounting principles
with their fixation on the short-term and the nonhuman. He foresaw a day when companies would
record human capital and customer goodwill in their financial statements. Initiatives with which
a few companies such as Skandia of Sweden, are
finally experimenting.
BY 1963, in any case, Dr Maslow had given mimeographed copies of "Summer
Notes" to several fellow academics.
His friend Warren Bennis, a prominent
university dean and business theorist, urged him to publish the journal
commercially. "It was very radical
for the time," Dr Bennis, now at USC, recalls.
Yet, he adds, "it never caught on."
The main reason was a new title. Dr Maslow's
term for a society of self-actualizing people was "eupsychia,"
so he gave his book the ghastly title of "Eupsychian
Management, A Journal." Dr Bennis and Dr Drucker tried to
dissuade him, but Dr Maslow was proud of his wordsmithing.
The book did go through many printings through the early 1970s, but they
were small. Only the terms
"synergy" and "enlightened management" endured.
Today, however, "Eupsychian
Management" may be making a comeback.
Koch Industries commissioned a small press run for internal use. Consultant Sam Cannon has posted the
entire text on the World Wide Web at http://www.scarlet-fire.com/maslow. And Dr Maslow's
biographer, Dr Hoffman, recently brought out Dr Maslow's
unpublished papers under the title "Future Visions." They include a speech by Dr Maslow a year before he died in 1970, in which he predicted
a "post-Marxian" breakthrough in the workplace—a triumph of
trust and democracy "as revolutionary as the ideas of Galileo, Darwin or
Freud."
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